Privacy Policy

Last updated: June 17, 2025

This Privacy Policy describes how EQNE ("we", "our", or "us") collects, uses, and shares personal information when you use our marketplace. Your privacy matters to us, and we are committed to protecting it.

1 - Information We Collect

1.1 - Information You Provide

When you use EQNE, you may provide us with personal details such as:

Name, email, phone number, shipping and billing addresses

Listings, messages, and other user-generated content

Payment details (handled by secure third-party processors)

1.2 - Information We Collect Automatically

We also collect information like:

IP address and browser/device details

Cookies and usage data

Site interactions and visit logs

2 - How We Use Your Information

We use your data to:

Provide access to the marketplace

Process payments securely via Stripe

Enable communications between buyers and sellers

Ship items and manage orders

Improve site performance, prevent fraud, and support our users

3 - Sharing Your Information

We only share personal data when necessary:

With payment processors (e.g., Stripe)

With users to complete transactions

With service providers (e.g., hosting and analytics tools)

As required by law or to ensure platform safety

We never sell your personal information.

4 - Your Rights

You have the right to:

Access or update your account

Request account/data deletion

Opt out of marketing communications

Request a copy of your personal data (email: support@eqne.com)

5 - Cookies

EQNE uses cookies to:

Keep you logged in

Improve your browsing experience

Analyze usage data

You can adjust cookie settings in your browser.

6 - Data Security

We use encryption, authentication protocols, and trusted third-party services to protect your data. While we do our best to safeguard information, no method of transmission over the Internet is 100% secure.

7 - Children's Privacy

EQNE is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

8 - Changes to This Privacy Policy

We may update this policy periodically. If we make significant changes, we’ll notify you via email or via the platform.

9 - Contact Us

If you have questions about this Privacy Policy, please contact us:

By email: support@eqne.com

By visiting: https://eqne.com/contact

Disclaimer: This Privacy Policy is for informational purposes only and does not constitute legal advice. Please consult a legal professional to ensure compliance with applicable data privacy laws.